Been knocked off your bike? Don’t call your insurer first, call us. Going through your insurer could mean paying an excess, risking your no-claims bonus and being left without transport.
Specialist claims help for motorcyclists.
After a motorbike accident, most riders think they need to call their insurer, but there’s a better option. Going through your insurer can mean:
At Innocent Driver, we act only in your best interests. We’ll recover your bike, arrange specialist motorbike repairs, provide a replacement, and deal directly with the at-fault insurer. You get expert support – and pay nothing. We can even recommend a solicitor who’ll work with you on a no win, no fee basis to secure compensation if you or any passengers have been injured.
Motorbike accidents can be complex, but claiming doesn’t need to be. We manage all common non-fault motorbike accidents, and much more, including:
Speak to one of our UK-based motorbike claims experts today. We’ll assess your case and get things moving straight away.
All costs are claimed from the at-fault driver’s insurer. That means you shouldn’t have to pay an excess or lose your no claims discount.
All costs are claimed from the at-fault driver’s insurer. That means you shouldn’t have to pay an excess or lose your no claims discount.
Keep your no claims
Your no claims discount should be unaffected.
No excess to pay
Our service is completely free. No fees, no catch.
Like-for-like replacement bike
Similar to your bike, delivered to your door.
Guaranteed repairs
Your bike, fixed to the highest standards. No cheap shortcuts.
We handle all the admin
No chasing. No hold music. Just updates when you need them.
Dedicated UK-based experts
Real people, real support – no outsourcing, ever.
If you’ve been involved in a non-fault motorbike accident, the claims process can be more complex than a typical car claim. Here are answers to the questions we’re most often asked by riders about specialist repairs, replacement bikes and recovering your losses.
You don’t need to call your insurer first. In fact, doing so could risk your no-claims bonus and cost you your excess. You should, however, check your own policy terms and conditions regarding the reporting of accidents as you may be required to notify them after you’ve started the claim with us.
Absolutely. We use trusted bike repairers who understand the specific requirements of motorcycles.
Yes, where possible we’ll supply a comparable replacement bike so you can stay mobile while yours is being repaired. If you’re unable to ride your bike, we can look at providing a replacement car, if needed, instead.
If your bike is deemed beyond repair, we’ll handle the claim with the at-fault insurer to recover its full market value.
Repair times depend on the damage and parts availability, but we’ll keep you updated throughout and ensure the work is carried out by specialist bike repairers.
Yes. We can include damaged riding gear such as helmets, jackets and gloves as part of your claim.
Yes. We can put you in touch with one of our panel of solicitors who can handle injury claims, including compensation for pain, suffering, medical treatment, and lost earnings.