Innocent Driver Terms & Conditions
This website is a service provided by Teepee Group Ltd (‘Teepee’). Access to and use of the website is governed by the Terms and Conditions set out below.
By using the website you agree to accept these Terms and Conditions. If you do not wish to accept these Terms and Conditions, please do not use this site.
This website provides information about Teepee and the services we provide. It also contains information of a general nature. Nothing contained on the site constitutes legal or other advice. If you have a specific question on which you require assistance, please contact us.
Any links on this website to other websites are provided for further information and are not intended to signify that Teepee endorses such website and/or their content.
Teepee has no responsibility for the content of the linked websites. Teepee accepts no liability to any third party in contract or in tort for comments or information which may be posted on to the site by a site user.
How we will assist you
Teepee provides this site as part of an introductory service that aims to put you in touch with a specialist personal injury solicitor without delay. We will not charge you anything for doing this. Solicitors on our panel pay a financial contribution to our marketing costs and the up-keep of this website, in order for us to provide this service. Further details about our arrangement with panel firms are available on request. Teepee are not lawyers and do not provide legal advice.
If we feel we cannot help you, we will let you know, and of course you are free to seek advice elsewhere immediately.
Any resulting contract that you enter into for legal services will be with one of our panel solicitors, not Teepee. Teepee, therefore, do not accept any responsibility or related liability for any advice given to you or other work carried out on your behalf, by our panel solicitors, or any other solicitor that you chose to appoint. You are under no obligation to instruct one or any of our panel solicitors.
Solicitor firms pay Teepee for marketing, call handling and other services. This does not affect the value of your claim in any way. If you are close to the time limit for making a claim, do not wait, contact the solicitor firm immediately.
Seek advice quickly after your accident
This is important. Although you generally have 3 years (or longer for those under 18 or suffering from specific illnesses) from the accident date until your claim is time-barred, it is best to gather the evidence while memories are fresh, and get the legal and rehabilitation help when you need it most.
Teepee is always striving to improve its service to the public
For that reason we ask the solicitors to provide brief details of the progress and outcome of your case. We treat this information confidentially, but if you do not want the solicitor to report this information, please instruct them accordingly.
Contacting us
When telephoning Teepee we inform you that calls may be recorded and used for internal training and regulatory compliance purposes only.
Our policy against abusive calls
We operate a zero tolerance policy towards the abuse of our employees who have a right to carry out their work without fear of being abused. Malicious or abusive calls are a criminal offence under Section 43 of the Telecommunications Act 1984, and Teepee will not hesitate to report such acts to the police.
Site information
The contents of the website do not constitute legal advice and you should always consult a suitably qualified lawyer on any specific legal problem.
The site is designed to give you some information about claiming compensation for injuries in accidents and, if you wish, help you start a claim with a specialist solicitor in your area.
Copyright Notice
This site and all materials, text, code, content, software, graphics, photographs, illustrations, artwork, formats, files, graphics and devices are protected by copyright, trademarks and other rights of intellectual property owned by Teepee or licensed to Teepee. You are permitted to read the contents of this site and make copies of material contained on it for your own personal use. You may also provide copies of reasonable extracts of such material on an occasional free of charge basis to colleagues and clients for their personal use on terms that
- Teepee is acknowledged as the source
- The text is not altered in any way and
- The attention of recipients is drawn to these Terms and Conditions
All other use and copying of any content of this site, whether directly or by means of a hypertext link, is prohibited unless the prior written consent of Teepee is given. Teepee is committed to protecting your privacy and complies with the Data Protection Act 2018.
Please see our Privacy Policy for further details.
Whilst we take steps to ensure the accuracy of the information accessed via the site, we cannot guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material appearing on it.
Where access to restricted parts of this site is subject to specific terms, those terms apply to the extent that they differ from these Terms and Conditions. Copying from websites of third parties is subject to any requirements applicable to those sites.
Privacy Policy
TEEPEE is committed to safeguarding the privacy of visitors to our website. Please click here to read our policy to understand how your information will be treated. This policy may vary from time to time so please check it regularly.
Marketing Materials
If you currently receive marketing materials from TEEPEE and no longer wish to do so, please email info@teepeeclaims.com. The emails sent/received by TEEPEE may be monitored to ensure compliance with internal policies and to protect the business.
Governing Law and Jurisdiction
These conditions are governed by the laws of England and Wales.
Limitation of Liability
Your use of this site is at your own risk. Save for liability which we cannot by law restrict or exclude, we shall have no liability to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even where we have been advised of the possibility of the same. Applicable law may not allow the limitation or exclusion of liability for certain damages, so this limitation or exclusion may not apply to you in its entirety.
£50 voucher offer – Terms & Conditions
- Only one £50 voucher will be issued per claim.
- Preference will be given to the first person to inform us of the claim (i.e. vouchers will be issued on a first come first served basis).
- One £50 voucher will be issued following successful completion of repairs and signing of a satisfaction note.
- Repairs will have been carried out by one of our network repairers.
- The offer of a £50 voucher only applies to claims referred to Innocent Driver between the dates of 13 October 2022 and 31st December 2022.
- Vouchers will be issued within 14 days of repairs being completed.