Car Accident?
Not Your Fault?

Get Your Car Repaired For FREE!

Or Speak to an Adviser Now

*average accident policy excess based on research by Go Compare - February 2021

- as featured in the Sunday Times magazine’s "Top Ten Financial & Legal Solutions" - March 2024

How The Claims Process Works

Simplicity is key, which is why we do all the hard work for you!

Report Your Accident To Us

If you’ve been in a car accident that wasn’t your fault then it’s important to start your claim as soon as possible. Please complete our simple claim form or give us a call to start the process.

We Contact The Other Driver's Insurer

Informing them about your claim and that we are holding their client responsible.

We Repair Your Car For Free

Once your claim is accepted we can give you a replacement hire car while it’s being fixed.

Repairs Paid By The At-Fault Driver's Insurer

We don’t charge you and you don’t pay any excess to the garage, repairs are free to you.

Or Speak to an Adviser Now

Your car is repaired for FREE – we charge the insurer of the guilty driver.

Meet The Team

Our team of experts work hard to get you the results you deserve.

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Tony Parris

Managing Director

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Call: 0141 343 7869
Extension: 301

Charlene Smith

Claims Manager

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Call: 0141 343 7778
Extension: 305

Ann Curran

Operations Manager

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Call: 0141 343 8391
Extension: 302

Louise Norman

Claims Specialist

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Call: 0141 488 1561
Extension: 303

Amy Hamilton

Senior Claims Specialist

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Call: 0141 343 9472
Extension: 304

Cathy Leckie

Claims Specialist

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Call: 0141 428 4435
Extension: 307

Rebecca Lee

Claims Specialist

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Call: 0141 343 7993
Extension: 306

Emma Scott

Claims Specialist

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Call: 0141 428 4459
Extension: 308

97% Of Our Customers Would Recommend Us!

Read our reviews on TrustPilot to see for yourself.

How We Can Help You

Our motor accident claim service is free for you to use, and we claim directly from the other driver’s insurer. So, when you choose Innocent Driver®, you won’t have to pay your excess, your repairs are guaranteed, and we can even provide you with a replacement vehicle while yours is being repaired. If you were injured, we can help by recommending one of our panel of personal injury solicitors.

Get Started By Reporting Your Motor Accident To Us

What We Do

And how we help you after you've been in an accident that wasn't your fault.

We Understand

At Innocent Driver®, we understand that you shouldn’t have to pay for a road traffic accident that wasn’t your fault and need to get back on the road quickly and with minimal disruption.

Network of Repairers

We have a UK-wide team of experienced network repairers who will fix your vehicle and help you recover any costs or losses that you may be entitled to, and we supply all types of hire vehicles.

Assess the Circumstances

When we receive your claim, our expert team of dedicated staff will assess the circumstances and do everything we can to help get you where you need to be - back on the open road.

We Keep You Updated

We will give you access to our “client area” where you will be able to see how your claim is progressing 24 hours a day 7 days a week.

Start Your Motor Accident Claim

Complete the form here to start your accident claim today. We aim to get back to you within hours of submission. 

Or Speak to an Adviser Now

Your Name
Your Email Address
Your Telephone Number
What Happened?
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I have read and agree to the Terms and Conditions

We help get you back in the driver’s seat and on with your day.