Meet The Innocent Driver Team
Our team of experts work hard to get your car repaired for FREE
Our team of experts are dedicated to having your car repaired for free if you have been involved in a car accident that wasn’t your fault. Our experienced team of motor vehicle accidents specialists are here to ensure that everything is done at the utmost priority, giving you a stress-free experience, and peace of mind knowing that your claim is in safe hands and as an innocent driver, and no out of pocket expenses are incurred.
Your car is repaired for FREE – we charge the insurer of the guilty driver
Tony has been working in motor claims for close to 30 years. He has worked for some of the best know insurers in the UK, including Aviva, Prudential, Churchill, Direct Line and Esure.
When Tony started Innocent Driver, his main goal was to provide the best service possible so that clients always felt well treated and always knew where they stood in terms of what was happening with their claims.
In his spare time, Tony enjoys playing golf and has travelled the world.
Call: 0141 343 7869
Ann started working in motor claims over 25 years ago. Ann was the first person to be employed at Innocent Driver and has been here since we started trading in 2019. Ann oversees the running of our “behind the scenes” reporting and is also responsible for our accounts and admin. Prior to joining Innocent Driver, Ann worked for Aviva and Esure.
When she’s not up to her eyes in spreadsheets, Ann enjoys going to music concerts and going on walks with her dog Ziggy.
Call: 0141 343 8391
When she’s not working, Charlene enjoys spending time with her family and socialising with her friends.
Call: 0141 343 7778
Based in our Cheadle office in Greater Manchester, Louise has worked in motor claims for over 7 years. She has previously worked for S&G Response and Qdos Assistance. Louise previously handled our clients’ claims when working for her previous employers so we already know of her desire to deliver excellent customer service.
Louise’s hobbies include travelling and socialising with her friends.
Call: 0141 488 1561
Senior Claims Specialist
Amy has worked for AXA Insurance and Hastings Direct. She has 10 years of claims handling experience and brings a great deal of energy and enthusiasm to the team. Amy deals with all aspects of motor claims and is particularly good at negotiating liability with third party insurance companies.
Outside of work, Amy’s hobbies include going to concerts and photography.
Call: 0141 343 9472
Rebecca (or Bex as she prefers to be called) joined Innocent Driver in 2023. She has previously worked for EasiDrive and MSL, handling claims for clients who were involved in car accident that were not their fault. Bex has over 10 years’ experience of motor claims and is already proving to be popular with our clients.
In her spare time, Bex enjoys going to the gym and walking her dogs. Rumours that she also likes to spend time in her allotment are not yet verified.
Call: 0141 343 7993
Based in our Cheadle, Greater Manchester office Cathy joined us having previously worked for Aviva and Qdos Assistance. Cathy has over 16 years’ experience of working in motor claims and brings a wealth of knowledge to her role with Innocent Driver.
When not getting great results for our clients Cathy enjoys going camping and hillwalking as well as spending time with her grandchildren and walking her dog.
Call: 0141 428 4435
Emma is based in our Cheadle office and had five years previous experience in Motor Claims prior to joining Innocent Driver.
She has previously worked for Royal London Insurance and Qdos Accident Assistance focusing on customer service , new starter training, and administration.
Emma has hobbies include playing the drums, live music, and long walks. She enjoys travelling and is recently back from Europe and the Far East.
Call: 0141 428 4459
Lianne Race Mellor
Lianne joined us in 2024 and is our claims administrator, which means that she allocates all of the correspondence to our claims team. She previously worked in a similar role for Bott & Co. Solicitors before having a career break to raise her family.
When she’s not working in our Cheadle office she enjoys spending time with her family and socialising with her friends.
Call: 0141 428 4459
We'll Repair Your Car For FREE
If you've been in an accident that wasn't your fault, we can repair your car for free! Keep your no-claims, with no excess to pay, a courtesy car if necessary and more!