What To Look For When Choosing a Motor Accident Claims Specialist

If you’ve been involved in a motor accident, it can be overwhelming to navigate the claims process. Hiring a motor accident claims specialist can help you get the compensation you deserve and ensure a fair outcome.


Here’s what to look for when choosing a specialist:


  • Expertise: Look for a specialist with extensive experience in handling motor accident claims. This will ensure that they have the knowledge and skills to represent your interests effectively.
  • Reputation: Check the reputation of the specialist by reading reviews from previous clients and asking for references. Look for a specialist who has a history of achieving positive outcomes for their clients.
  • Communication skills: Effective communication is key when dealing with insurance companies and legal proceedings. Look for a specialist who is easy to understand and can clearly explain the claims process to you.
  • No win, no fee: Many motor accident claims specialists work on a no win, no fee basis, meaning you won’t have to pay any fees unless you win your case. This can help reduce financial risk and ensure that the specialist is motivated to achieve the best outcome for you.
  • Availability: Choose a specialist who is easily accessible and responsive to your needs. A specialist who is always available to answer your questions and provide updates on your case can help provide peace of mind during the claims process.
  • Personal approach: Look for a specialist who takes a personal approach to each case. A specialist who truly cares about your individual circumstances and provides tailored advice can help ensure the best outcome for you.


In conclusion, choosing the right motor accident claims specialist can be the key to a successful outcome. By considering these factors, you can find a specialist who will represent your interests effectively and help ensure a fair and just outcome. Fortunately, here at Innocent Driver we tick all the above boxes so you know that you and your motor accident claims are in safe hands without any out of pocket expenses, you can contact us using free phone 0800 368 8928 or text BUMP to 88440 and we will call you back.

Getting In Touch

We offer a wide range of ways to get in touch with us. The quickest being to call us on our freephone number which is 0800 368 8928. Alternatively, you can fill out our contact form on our website, the direct link to this is innocentdriver.com/contact-us or use the yellow ‘Make a Claim’ button. If you prefer to email us, you can do so by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and using the title ‘Make a Claim’. With the first option we will speak with you and take as much details as we can on the claim, to speed the claim we recommend having your vehicle details to hand, as well as the other involved party or parties, if possible, but don’t worry the important step is to initiate the claim with us.

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