What to do if You are in A Car Accident That’s Not Your Fault!

Being in car accident that was not your fault can be traumatic as well as stressful, but there are things you can do should you be unlucky enough to be in this situation that will ease the stress as well as get you back on the road as soon as possible.


Remain Calm and Collected.

The main thing is to remain calm as it can be frustrating and tempers can flare, but by remaining calm and collected it is easier to get through the experience. The first thing you need to do is to make sure that you and your passengers are uninjured. As well as the people in the other vehicle. Fortunately, with modern car safety features most car accidents, those involved are relatively unscathed, however, if need be, seek medical attention. It is also important to notify the police as well as give a statement especially if the other driver has committed an offence, you must report the incident within 24 hours. Be sure to exchange details with the other driver.


What To Do Next.

Once you have done the above, the next steps are important to get you back on the road as soon as possible and with no out of pocket expenses to yourself. Rather than call your own insurer, call Innocent Driver, as motor accident claims specialists they will arrange everything on your behalf and with absolutely no upfront costs, this includes arranging a hire car whilst yours is getting repaired as well as dealing with the cost of the repairs to your vehicle. Contacting them is easy, you can give them a call on their free phone number which is 0800 368 8928 or you can fill out their quick form on their website which is https://innocentdriver.com/ If you have also been injured they also have an injury claim form there too.


We recommend that you save the above details on your mobile phone or simply jot it down on a piece of paper and put in your glove box. That way should you be unlucky enough to be in a car accident that is not your fault, you can get it resolved with as little stress as possible.

Getting In Touch

We offer a wide range of ways to get in touch with us. The quickest being to call us on our freephone number which is 0800 368 8928. Alternatively, you can fill out our contact form on our website, the direct link to this is innocentdriver.com/contact-us or use the yellow ‘Make a Claim’ button. If you prefer to email us, you can do so by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and using the title ‘Make a Claim’. With the first option we will speak with you and take as much details as we can on the claim, to speed the claim we recommend having your vehicle details to hand, as well as the other involved party or parties, if possible, but don’t worry the important step is to initiate the claim with us.

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